SHOPPING GUIDE

HOW TO BUY?

Making a purchase on our website FIORE.PL is very quick and intuitive. All you have to do is take a few simple steps:

  1. Choose the category of product, collection or occasion that you are interested in. If you came to us for a specific product you can also use our shop browser.
  2. From the presented models, select the one that you are interested in by clicking on the product picture or its name.
  3. Select the size, colour and quantity you would like to buy and click "add to cart".
  4. After that you can decide, whether you want to continue shopping, or go to order processing by clicking on the "fulfil order" button.
  5. To finish your purchase you can either choose order fulfilment option or hover over the handbag icon (upper right corner of the website) and click buy.
  6. Choose a convenient shipping method and proceed to complete further details and payment method.
  7. You can always make a purchase without registration by completing your details in the given form, or sign up for the system and enjoy the convenience of owning your own account on our site.
  8. Choose a convenient payment method and confirm your purchase.
  9. You will receive an email message with the confirmation of you order.

DELIVERY

In order to deliver our product to you as fast as possible we suggest the following delivery methods:

*GLS courier

During the process of making an order you will have an opportunity to add comments regarding suitable time and place of delivery.

Time of delivery may vary and depends on the destination.

Delivery costs are presented in the table below:

CountryPrice
Croatia
25.00€
Austria
11.00€
Belgium
9.00€
Bulgaria
17.00€
Switzerland
13.00€
Czech Republic
8.00€
Germany
7.00€
Denmark
13.00€
Spain
19.00€
Estonia
12.00€
France
13.00€
Finland
19.00€
Great Britain
17.00€
Greece
19.00€
Hungary
9.00€
Italy
15.00€
Nothern Ireland
23.00€
Luxembourg
13.00€
Lithuania
9.00€
Latvia
11€
Malta
45.00€
Norway
34.00€
Netherlands
8.00€
Portugal
20.00€
Romania
14.00€
Sweden
19.00€
Slovakia
8.00€
Slovenia
19.00€
Serbia
42.00€
Turkey
42.00€

*Store pickup at FIORE

You can always pick up your goods in our company. You can us under the address:

Kopernika Street 53A, Lodz, Poland

Remember to notice us in advance before you will pick up you order.

This delivery method is at no cost.

PAYMENT

For purchases in our store you can pay by the following payment methods:

*PayPal

You can transfer the money to our email address: contact@fiore.pl or easyfiore@fiore.pl

*Traditional money transfer

You can transfer the money by a traditional bank money transfer. Below you can find all required data.

Bank account number: 83 1240 1545 1978 0010 1046 2680 SWIFT: PKOPPLPW

TIME OF THE IMPLEMENTATION OF THE ORDER

We make every effort to ensure that your order will reach you as soon as possible.

Orders are processed and shipped only on working days Monday to Friday, except for statutory holidays. The order fulfilment time is up to 48h, in case of payment made by bank transfer or PayPal system, time is counted from the moment of booking the funds in our account.

Implementation of an order and delivery time may change during the holiday season. In case of delays in order processing or delivery, our Customer Service Department will contact you immediately.

CLAIMS AND RETURNS

In case of damaged goods, or when the product does not meet your expectations, you can always use our rescission form. Below is a fragment of Terms and conditions of our online shop where you can find all necessary information of returning the goods.

  1. The Customer being the Consumer, who concluded the Contract of Sale, may within 14 days rescind the Contract of Sale without giving any reasons.
  2. he time-limit for rescission of the Contract of Sale shall start running as from the moment the Customer takes the possession of the Product.

    The statement may be submitted on the form, the template of which is provided by the Seller on the Shop Website: Rescission form. In order to comply with this time-limit, it is enough to send a statement before the lapse thereof.

    The Customer may rescind the Contract of Sale by submitting a statement on rescission via the form made available on the website: Electronic Rescission form. In order to comply with this time limit, it is enough to send a statement before the lapse thereof. The Seller shall immediately confirm to the Customer the receipt of the form submitted via the website.
  3. In the case of rescission of the Contract of Sale, the contract shall be treated as if it had never been concluded.
  4. JIf the Customer submits the statement on rescission of the Contract of Sale before the Seller accepts the Customer's offer, the offer ceases to be binding.
  5. The Seller shall immediately, not later than within 14 days from the date of receipt of the Customer's statement on rescission of the Contract of Sale, return to the Customer all payments made by the Customer, including the costs of delivery of the Product to the Customer. The Seller may withhold reimbursement of the amounts paid by the Customer until receipt of the returned Product or delivery by the Customer of a proof of sending the Product, whichever occurs earlier.
  6. If the Customer exercising the right of rescission selects the method of the Delivery of the Product other than the cheapest ordinary Delivery method offered by the Seller, the Seller shall not be obliged to reimburse to the Customer the additional costs incurred by the Customer.
  7. The Customer shall return the Product to the Seller immediately, however not later than within 14 days from the date of rescission of the Contract of Sale. To abide by the deadline, it is enough to send the Product to the Seller's address before expiry of such deadline.
  8. In the event of rescission the Customer shall only incur the direct costs of returning the Product.
  9. If, due to its nature, the Product cannot be sent back by traditional mail, the Seller shall inform the Customer about the costs of returning such Product on the Shop Website.
  10. The Customer shall bear liability for decrease of the value of the Product as a result of use thereof outside the manner necessary to determine the nature, features and functioning of the Product.
  11. The Seller shall reimburse the payment using the same method of payment as the one used by the Customer, unless the Customer expressly agrees to other method of reimbursement which does not entail any costs for the Customer.

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